Service Manager

Hindmarsh, Australia


·         Key Leadership Opportunity

·         Near city location

·         Competitive remuneration plus salary packaging benefits


About us


At Cara we have a long and proud history of over 60 years, we are a growing South Australian disability organisation with almost 1,000 employees supporting over 750 customers in respite, accommodation and Home Community Support.

As a leading disability service provider, Cara is committed to working alongside children and adults with disability to grow as individuals and live a life rich in opportunities. Our promise is ‘we find possible’.

Our work is guided by four key values – we make it personal, we are careful, we discover and create, and we are persistent

Come and find possible with us!



About the role:

We are seeking an experienced Service Manager with a passion for disability, good knowledge of NDIS and demonstrated leadership skills.

This is a permanent full time position,  responsible for managing accommodation and respite services in the metropolitan region.

The position requires a solid background in managing leaders and teams with a focus on quality, practice excellence, compliance and continuous improvement.  You will be responsible for developing a high performing team, ensuring quality services and responsible use of financial resources. You will be focussed on meeting and exceeding operational objectives.


Skills and experience:


·         Proven leadership and management background

·         Understanding and commitment to achieving and maintaining excellence in safeguarding standards and quality frameworks through effective management and leadership

·         Certificate IV in a Disability or related qualification

·         Bachelor Degree in a relevant Human Services discipline (desirable)

·         Demonstrated capability to navigate a range of IT systems including Customer Management Systems (CMS) finance management systems and the Microsoft Office Suite

·         Strong communication skills both written and verbal

·         Ability to engage with stakeholders at all levels

·         Current SA Driver’s Licence

·         Current DCSI Child Related Employment Screening

·         Current Provide First Aid Certificate (HLTAID003)




·         Career opportunities in a growing organisation focussed on our people

·         Supportive work environment, strong focus on offering flexibility where possible.

·         Access to Smart technology including phone and laptop

·         Rewarding, friendly work environment

·         New office, start of the art building, with modern facilities and open plan area

·         On the job paid training



Please see the video for more information about Cara and our roles!

Please click here for the Position Description

How do I apply?

To make an application online, click APPLY and include a Cover Letter and Resume.

For further information please refer to the Position Description at our Careers page located at https://recruit.cara.org.au/jobs

You can follow us on LinkedIn at www.linkedin.com/company/2880209/life/

For confidential enquiries please contact the Cara Recruitment Team on (08) 8347 4588

The closing date for this role is Sunday, 16 June 2019.